3 Orders and delivery After completing your order you will receive a comfirmation by e-mail. If we received your payment, Oxi-art will send your order within 3 weeks. Pick-ups by appointment is also possible. Oxi-art will use the given text, names and/or birthdata in your order and is not responsible for any mistakes made in these orderforms.We will charge extra for any changes not given in time and corrections. 4 Return Policy
We cannot accept any returns on personalized and custom made items, unless the personalization or ordered design is incorrect due to an error by Oxi-art. If the name supplied is misspelled by the buyer we cannot replace the item.
Postage costs for returned products are the responsibility of the sender, not Oxi-art. If you wish to return you must notify Oxi-art by mail within 2 days after you received the product. You must mention your reason for return and your bankaccountnumber and arrange return of the unused product within 7 days after such notification to:Oxi-art Heilarensestraat 9 5473 RA Heeswijk-Dinther the Netherlands. Oxi-art reserves the right to denie a return or to refund only a part of the payment if we receive your return after the allotted 7 business day window has passed, if you did not notify us within 2 days or if we find that the merchandise has been used or damaged by use. Your merchandise will be sent back to you at your expense. We also do not refund shipping costs and the return shipping costs are the responsibility of the customer unless the error was made by Oxi-art. Item must be returned in perfect condition in the original posting box. After item is received a full refund or part of it will be initiated within 21 days. 5 Warranty Oxi-art will make sure all delivered items are in perfect condition and meet the mentioned specifications on our website. Exceptions are differences in color or minor changes in design. Please note that the colours of our products may vary slightly from those displayed by your computer monitor. 6 Copyright notice All our work is designed by Oxi-art. No part of our work may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Oxi-art, in name of Ryanne Harman | 
